The Health Literacy Challenge, Provider Contributions to Improving Patient-Provider Communication

Health literacy plays a central role in health care and population health outcomes. A person’s level of health literacy influences their health-related behaviors along with their ability to navigate the complexities of the health care system. The level of health literacy of individuals or communities mirrors disparities in society; low health literacy is often associated with other determinants that reinforce health inequities.

Target Audience

  • Addiction Medicine
  • Allergy/Immunology
  • Cardiac Electrophysiology
  • Cardiac Surgery
  • Cardiology
  • Chiropractic
  • Colorectal Surgery
  • Critical Care (Intensivists)
  • Dermatology
  • Emergency Medicine
  • Endocrinology
  • Family Practice
  • Gastroenterology
  • General Practice
  • General Surgery
  • Geriatric Medicine
  • Geriatric Psychiatry
  • Gynecological/Oncology
  • Hand Surgery
  • Hematology
  • Hematology/Oncology
  • Hospice and Pallative Care
  • Infectious Disease
  • Internal Medicine
  • Interventional Cardiology
  • Interventional Pain Management
  • Interventional Radiology
  • Maxillofacial Surgery
  • Medical Oncology
  • Nephrology
  • Neurology
  • Neuropsychiatry
  • Neurosurgery
  • Obstetrics/Gynecology
  • Ophthalmology
  • Optometry
  • Oral Surgery (dentists only)
  • Orthopedic Surgery
  • Osteopathic Manipulative Medicine
  • Otolaryngology
  • Pain Management
  • Pathology
  • Pediatric Medicine
  • Peripheral Vascular Disease
  • Physical Medicine and Rehabilitation
  • Plastic and Reconstructive Surgery
  • Podiatry
  • Preventive Medicine
  • Psychiatry
  • Pulmonary Disease
  • Radiation Oncology
  • Rheumatology
  • Sleep Medicine
  • Sports Medicine
  • Surgical Oncology
  • Thoracic Surgery
  • Unknown Physician Specialty
  • Urology
  • Vascular Surgery

Learning Objectives

  • Describe the fundamentals of health literacy and Illustrate the underlying factors that contribute to low health literacy.
  • Interpret the challenges of low health literacy and complex health messaging.
  • Apply and incorporate practical steps to improve communication, informed decision-making, and access to health services
Course summary
Available credit: 
  • 0.50 AMA PRA Category 1 Credit
Course opens: 
Course expires: 
Program Director(s)

Do-Quyen Pham, MD, MPH

has no relevant financial relationships to disclose at this time.

Anthony Mingo, Sr., Division Director, Community Health Development

has no relevant financial relationships to disclose at this time.

Sergio Rimola, MD FACOG

has no relevant financial relationships to disclose at this time.

Lady Nwadike, MS Biophysics and Physiology

has no relevant financial relationships to disclose at this time.

Accreditation Statement

The Medical Society of Virginia is a member of the Southern States CME Collaborative, an ACCME Recognized Accreditor. Inova Health System Office of Continuing Medical Education is accredited by the Southern States CME Collaborative to provide continuing medical education for physicians.

Credit Designation Statement

The Inova Office of Continuing Medical Education designates this live educational activity for a maximum of 0.5 AMA PRA Category 1 Credit(s) ™. Physicians should only claim credit commensurate with the extent of their participation in the activity. Physicians may claim up to 0.5 credits in Type 1 CME on the Virginia Board of Medicine Continued Competency and Assessment Form required for renewal of an active medical license in Virginia

Available Credit

  • 0.50 AMA PRA Category 1 Credit


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