Frequently Asked Questions
 

  1. Course Information

  2. Credits

  3. My Account/Profile

  4. Forgotten Username/Password

  5. Certificates/Transcript


1. Course Information:

  • How do I find a course?
    • Enter keywords in the "Find a course" field on the top right of the homepage
      OR
    • Click on the “Catalog” or "Calendar" options on the top Main Menu to view all activities by date (month, week, day).
       
  • How do I participate in an RSS I’m interested in?
    • Access to RSS activities are by invitation only. Please email us at cme@inova.org with the name of the series (ex: Medicine Grand Rounds, Orthopedic Surgery M&M, PICU Journal Club, etc.) so that we can connect you with the Series Administrator to get added to the distribution list for future invites.
    • **Due to the sensitive nature of some RSS sessions in which PHI is discussed, some series have a limited panel
       
  • How do I return to a course I’ve already registered for?  
    • Hover over “My Account” tab
    • Click on “My Pending Activities”
    • Select the desired course
    • Click “Take/Resume course”

2. Credits:

  • How do I claim credit for a CME activity?
  • How long do I have to claim credit?
    • The credit-claiming window for RSS activities is 30 days following the session.
    • The credit-claiming window for Conferences will be stated in the Program Overview. Please visit the specific conference page for more details.
       
  • Where do I find an RSS session code?
    • The code is provided by the Series Administrator before, during or after the session. Each session has a unique code assigned.
    • The code may be found on the session flyer and is sometimes shared in the Zoom/Teams Chat of virtual sessions. 
       
  • How do I get my ABS MOC credits reported to the American Board of Surgery (ABS)?
    •  ABS Diplomates must update their profile to include the following information:
      • First and Last name
      • Month and Date of birth
      • ABS Board ID#
    • *By providing this information in your profile, you give us permission to report your select CME credits to ABS via PARS.
       
  • Why are my credits listed as "Pending" instead of "Completed"?
    • Pending credits signify that an evaluation for the activity is pending completion. Once completed, credits will be marked as "Completed".
       
  • How do I add external credit awarded outside of the organization?
    • Click on “My Account” tab
    • Click the "My Activities" tab
    • Click "External Credits"
    • Click "Add Credits”
    • Type in the Course name, Date Completed, and Credit hours. A certificate may be uploaded
    • Click "Save"
       
  • Can I claim CME credit if I am not a Physician?
    • The Inova Office of CME is accredited by the ACCME to provide continuing medical education for physicians. As a result, we are only able to provide official statements of credit to physicians. All other healthcare professionals receive a certificate of participation.

      Please note: It is common for credentialing bodies such as the ANCC, AANP, and AAPA to accept certificates of participation from organizations accredited by the ACCME for educational activities that qualify for AMA PRA Category 1 Credit. However, it is the learner's responsibility to contact their certifying organization if they have any questions regarding credit eligibility.
       
  • Where can I find more resources regarding AMA PRA Category 1 Credit TM?
    • American Medical Association (AMA)
      Learn more about CME and more specifically, AMA PRA Category 1 CreditTM.
    • Nurse Credentialing FAQs
      The American Nurses Credentialing Center (ANCC) accepts AMA PRA Category 1 Credits™ issued by organizations accredited by the ACCME for the purpose of recertification.
    • Nurse Practitioners CE
      American Academy of Nurse Practitioners Certified Program (AANPCP) and the American Association of Nurse Practitioners (AANP) accept AMA PRA Category 1 Credit™ from organizations accredited by the ACCME.
    • Physician Assistants CE
      American Academy of Physician Assistants (AAPA) accepts certificates of participation for educational activities certified for AMA PRA Category 1 Credit™ from organizations accredited by the ACCME or a recognized state medical society.

3. My Account/Profile:

  • How do I create an account?
    • If you are an Inova Team Member with an Inova email address, click on "Inova Health System Login" found on the top right corner of the home page.
      • The Inova CME Portal is SSO-enabled. Use your Inova network login credentials to access your account.
    • For all other users, click “Register” found on the top right corner of the homepage.
      • Click on "create a new account".
      • Fill out the account form in its entirety.
    • Reminder: Create only one account in this learning management system. 
       
  • How do I log into my account?
    • If you are an Inova Team Member with an Inova email address, click "Inova Health System Login" on the Log In screen.
      • The Inova CME Portal is SSO-enabled. Use your network login credentials to access your account.
    • For all other users, click “Login” on the Log In screen.
      • Enter a username and password into the text fields.
      • Click the "Log in" button. 
         
  • How do I edit my account?
    • Click on “My Account” in the top banner on the left.
    • Click the “Edit” tab to make updates or changes. 
       
  • How do I edit my Mobile Number?
    • Click on “My Account” on the top Main Menu
    • Click on the "Edit" tab at the top of the page.
    • Click on the "Mobile" subtab.
    • Edit your mobile phone number.
    • Select a country.
    • Click "Confirm Number".

4. Forgotten Username/Password:

  • How do I reset my password?
    • If you have registered an account with an Inova email, you will not be able to change your password in this system. 
      • Users with an Inova email utilize their Inova network credentials to access their account.
    • For other account users, follow the prompt “Have you forgotten your password?” given when the incorrect password is entered OR
    • Click on “Log in” and click on “Forgot password?”

5. Certificates/Transcript:

  • How do I download my transcript?
    • Hover over “My Account” tab.
    • Click on "My Transcript".
    • Click on the blue “Download PDF” on the right-hand side of the screen. *Transcripts can be downloaded for completed or external credit activities