Jesse Castellon, In-Hospital Donation Coordinator II with Infinite Legacy

Jesse Castellon is a dedicated healthcare professional with 20 years of expertise in operational excellence, patient relations, and relationship-building. She began her career in local hospitals, focusing on process improvement and patient care management before transitioning to the donation and transplantation industry in 2019.

Prior to her current role at Infinite Legacy, Jesse was the Manager of Patient Relations & Voice of the Customer at UVA Health Prince William and Haymarket Medical Centers. There, she excelled in driving departmental success through effective project management, data analysis, and problem-solving. She led initiatives focused on training, coaching, and organizational development, using data-driven insights to address challenges and enhance performance.

Jesse holds a B.S. in Healthcare Administration from George Mason University. In her current role as an In-House Hospital Donation Coordinator at Infinite Legacy, she is instrumental in improving donation performance. She develops and implements strategic plans for hospitals, assesses outcomes, and builds relationships with key contacts. Her expertise in facilitating educational initiatives and applying data analysis is crucial for optimizing donation processes and advancing referral management. Her systematic approach and commitment to excellence significantly contribute to better donation outcomes and organizational success.